Symphony manages and analyzes technology-enabled spaces in one efficient platform, no matter the vendor. You can easily see and understand what is happening across your collaboration ecosystem and quickly prevent and act on issues. The key areas of Symphony include:
AVI-SPL
Symphony
Monitor and analyze your multi-vendor
meeting experiences and environments.
Enhance User Experience
As companies rapidly deploy unified communications collaboration technology, managing it all becomes cumbersome. If one component fails, the whole meeting can be lost. Knowing what isn’t working and resolving issues before end users are impacted is imperative for your user experiences. That’s what Symphony does.
The one meeting monitoring platform that brings it all together.
Unified view
Symphony consolidates UC system performance and meeting room usage data from all connected devices and vendor-specific management tools into one source of truth.
Native integration
Symphony syncs with the same tools your end-users and IT services team already rely on, including MS Exchange/O365 and ServiceNow.
Workflow automation
Symphony auto-detects issues, automates ticket creation, and enables IT users to automate technology management routines.
Actionable intelligence
Symphony tracks how meeting spaces are used and how technology performs for meaningful data about space capacity, technology condition, and collaboration adoption.
Secure ecosystem
Symphony operates on secure and encrypted connections. Whether on a shared multi-tenant environment or your own individual cloud instance, your data is protected.
Manage and Analyze Technology-Enabled Spaces
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Asset Capture
Know what is deployed where, including furniture assets, understand deployment makeup and works in progress, and prepare for budgetary planning.
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Cloud Migration
Bring together AV, video conferencing, and unified communications collaboration.
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Centralized Monitoring
Communicate with technology 24 hours a day, when people can’t.
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Meeting Measurement
Validate your investment in spaces and technology by understanding utilization, quality, and user impact.
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Incident Management
Auto-create, clear and close tickets for the technical resource, based on the values that make sense to your organization.
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Workplace Management
Survey assets, trouble spots, space utilization, and technical resources allocation.
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Success Metrics
Quickly analyze data and make it visually digestible. Symphony provides account and location level benchmarking, time-stamped snapshots of health metrics, and estate statistics.
Clients
Trusted by and relied on by leading brands.
Manage more devices
with Symphony
Symphony Adapter Marketplace enables AVI-SPL and third-party developers to write and submit device adapters, expanding the scope of products and analytics that Symphony customers oversee.
