{"id":17307,"date":"2020-08-11T13:40:07","date_gmt":"2020-08-11T17:40:07","guid":{"rendered":"https:\/\/avispl.com\/ca\/resources\/case-studies\/etude-de-cas-avi-spl-universite-rmit-2019-resultats\/"},"modified":"2025-11-20T15:36:59","modified_gmt":"2025-11-20T20:36:59","slug":"etude-de-cas-avi-spl-universite-rmit-2019-resultats","status":"publish","type":"case-study","link":"https:\/\/avispl.ca\/fr\/resources\/case-studies\/etude-de-cas-avi-spl-universite-rmit-2019-resultats\/","title":{"rendered":"\u00c9TUDE DE CAS AVI-SPL \u2014 UNIVERSIT\u00c9 RMIT 2019 R\u00c9SULTATS"},"content":{"rendered":"\n<section class=\"hero page-block hero--x-small\">\n    \n                        <div class=\"hero__content\">\n                <div class=\"container\">\n                                                               <h1 data-splitting=\"words\">\u00c9TUDE DE CAS AVI-SPL \u2014 UNIVERSIT\u00c9 RMIT<br>2019 R\u00c9SULTATS<\/h1>\n                    \n                    \n                    \n                    <button class=\"hero__scroll scroll-btn scroll-btn--o scroll-to-main\"\n\t\t\t\t        aria-label=\"Scroll to bottom of the hero section\"\n\t\t\t\t        title=\"Scroll to bottom of the hero section\">\n\t\t\t\t\t    <span class=\"sr-only\">Scroll to bottom of the hero section<\/span>\n\t\t\t\t\t<\/button>\n                <\/div>\n            <\/div>\n            <\/section>\n<div id=\"main-content\"><\/div>\n\n\n\n<section class=\"content page-block\" role=\"region\">\n\t<div class=\"container\">\n\t\t<div class=\"body-content\">\n\t\t\t<h2>MISE &Agrave; JOUR DE L&rsquo;&Eacute;TUDE DE CAS : UNIVERSIT&Eacute; RMIT &mdash; INCLUS LES R&Eacute;SULTATS DE 2019<\/h2>\n<p>Nous avons mis &agrave; jour notre &eacute;tude de cas sur l&rsquo;Universit&eacute; RMIT pour y inclure les r&eacute;sultats de 2019 li&eacute;s &agrave; l&rsquo;utilisation de AVI-SPL Symphony. Cette application de gestion de l&rsquo;exp&eacute;rience utilisateur surveille et g&egrave;re les technologies de collaboration de l&rsquo;&eacute;tablissement dans plus de 1 000 salles r&eacute;parties sur 100 b&acirc;timents. L&rsquo;universit&eacute; a rapidement constat&eacute; les avantages de l&rsquo;installation de Symphony. &Agrave; la suite d&rsquo;une panne de courant, l&rsquo;application a permis au personnel de r&eacute;tablir les appareils en ligne rapidement, avant que les &eacute;tudiants et les enseignants ne soient impact&eacute;s. En 2019, Symphony a &eacute;galement permis &agrave; l&rsquo;&eacute;tablissement de :<\/p>\n<ul>\n<li>&Eacute;conomiser 750 heures techniques<\/li>\n<li>R&eacute;soudre de mani&egrave;re proactive 761 tickets critiques<\/li>\n<li>D&eacute;tecter automatiquement 580 d&eacute;faillances<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"featured_media":14046,"template":"","class_list":["post-17307","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u00c9TUDE DE CAS AVI-SPL \u2014 UNIVERSIT\u00c9 RMIT 2019 R\u00c9SULTATS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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